Frequently Asked Questions | Skin Therapy by Renne – Granger, IN
Find answers about facials, wellness services, appointments, products, and spa treatments at Skin Therapy by Renne.
Frequently Asked Questions
Everything You Need to Know Before Your Visit
At Skin Therapy by Renne, we want every client to feel informed, comfortable, and confident before their appointment.
Below are answers to some of the most common questions we receive about our skincare and wellness services.
If you don't see your question listed, please contact our team. We're always happy to help.
General Questions
Where are you located?
Skin Therapy by Renne is located in Granger, Indiana and proudly serves clients from South
Bend, Mishawaka, Elkhart, New Carlisle, Edwardsburg, Niles, Cassopolis, and surrounding
communities.
What are your business hours?
We are open:
Monday – Saturday
9:00 AM – 7:00 PM
Do I need an appointment?
Appointments are recommended to ensure availability and allow us to provide the personalized
attention each client deserves.
How do I schedule an appointment?
You can call us directly at(574) 220-9584, contact us through our website, or use any available
online booking options.
Do you offer consultations?
Yes. We offer consultations to help determine the best treatments, services, and products based
on your individual goals and concerns.
Facial Treatment Questions
Which facial is best for first-time clients?
Many first-time clients begin with an Oxygen Facial or a skincare consultation. This allows our team to evaluate your skin and recommend treatments based on your unique needs.
How often should I get a facial?
Most clients benefit from professional facial treatments every four to six weeks, although recommendations vary depending on skin type, concerns, and goals.
What is Cellstory Plus Liquid Microneedling?
Cellstory Plus Liquid Microneedling is an advanced skin rejuvenation treatment that utilizes Microspear® technology to support skin renewal, hydration, and overall skin vitality without traditional needles.
Will my treatment be customized?
Absolutely. Every facial and skincare treatment is tailored to your skin type, concerns, and desired results.
Masks & Peels Questions
How do I know which mask or peel is right for me?
Our licensed estheticians will evaluate your skin and recommend treatments based on concerns such as acne, dryness, pigmentation, sensitivity, or signs of aging.
Are chemical peels suitable for everyone?
Not all peels are appropriate for every skin type. We assess your skin before recommending a treatment to ensure it aligns with your goals and comfort level.
Is there downtime after a peel?
Downtime varies depending on the type of peel selected. Our team will discuss what to expect before your treatment.
Hair Removal Questions
What hair removal options do you offer?
We offer:
- Sugaring
- Waxing
- Epilfree™ Permanent Hair Reduction
- No Grow™ Home Hair Reduction Products
What is Epilfree™?
Epilfree™ is a non-laser permanent hair reduction system that works alongside waxing, sugaring, or threading to help reduce unwanted hair growth.
Is Epilfree™ suitable for all skin tones?
Yes. Epilfree™ may be used on all skin tones and various hair colors, including blonde, red, gray, and fine hair.
Japanese Head Spa Questions
What is included in a Japanese Head Spa treatment?
Each experience includes:
- Scalp treatment
- Shampoo and conditioner
- Therapeutic head massage
- Conditioning treatment
- Mini facial with hot towel
- Water Halo aqua therapy
- Steam therapy
Is the Japanese Head Spa relaxing?
Yes. Many clients describe it as one of the most relaxing services offered at our spa.
Wellness Services Questions
What is Hyperbaric Oxygen Therapy (HBOT)?
Mild Hyperbaric Oxygen Therapy is a wellness service where clients relax inside a pressurized chamber while breathing enhanced oxygen.
What is Salt Chamber Therapy?
Salt Chamber Therapy, also known as Halotherapy, involves relaxing in a room where microscopic dry salt particles are dispersed into the air.
What is an Infrared Sauna?
An Infrared Sauna uses infrared heat to create a relaxing wellness experience. Optional LED Light Therapy packages are also available.
Can I combine wellness services?
Yes. Many clients combine services such as Hyperbaric Oxygen Therapy, Infrared Sauna sessions, Salt Chamber Therapy, Japanese Head Spa treatments, and facials for a customized wellness experience.
Product Questions
Do you sell professional skincare products?
Yes. We offer a variety of professional skincare, wellness, beauty, and hair removal products selected to complement your treatments and skincare goals.
Can you recommend products for my skin type?
Absolutely. We can recommend products based on your skin concerns, treatment plan, and long-term goals.
Do you offer supplements?
Yes. We offer access to Thorne® supplements and health testing solutions as part of our wellness-focused approach.
New Client Questions
What should I expect during my first visit?
We'll discuss your concerns, goals, and treatment preferences before recommending services or products tailored to your needs.
Should I arrive early?
Arriving a few minutes early allows time to complete any necessary paperwork and begin your appointment relaxed and prepared.
What if I'm not sure which service I need?
That's completely okay. Our team is happy to guide you and recommend the most appropriate services based on your goals.
Why Choose Skin Therapy by Renne?
Still Have Questions?
We're here to help.
Monday – Saturday | 9:00 AM – 7:00 PM
Contact Us Today